We want to make sure you have the best experience possible with Fresh KDS.
In order for you to have a smooth setup and integration into your business, please check that you have the following prior to getting started.
1. An Ipad to run your Square POS. Fresh KDS Does Not currently work with Square POS for Android.
2. We test Fresh KDS using These Android Devices and suggest that you use them too. While some of our customers have found success with other tablets, we do not recommend doing so because many have reported dropped tickets and difficulty connecting to Square. IE - The above devices WILL work while many others FAIL due to poor quality of hardware.
3. An Android device with Android 4.0 operating system or newer to run your Fresh KDS. Fresh KDS Is Not currently available for Ipad, Iphone, or in the Apple store.
4. A wireless router & access point to connect your devices via the same network. Fresh KDS can not send information via bluetooth (for security reasons) and will not function properly if you are using wireless data/another device as a mobile hotspot. **Fresh KDS will not work if you are using your device as both your Square POS and Mobile Hotspot. **